Gucci Client Advisor

McLean • USA

Thursday, April 3, 2025

Gucci, a prestigious name in luxury fashion, operates under the umbrella of Kering, a global leader in apparel and accessories. Kering is renowned for its commitment to creativity and innovation, fostering an environment where employees are encouraged to excel and contribute to the brand's storied legacy. Gucci is dedicated to upholding its reputation for excellence and luxury, offering employees a dynamic and inclusive workplace.

1. Consistently achieve or exceed individual and store sales targets to drive business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating extensive knowledge of Gucci products and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion and luxury market insights to clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards for the safety of customers, colleagues, and merchandise.
9. Ensure visual display of products aligns with Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Availability for a flexible schedule including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Data management
5. Communication
6. Organization
7. Team collaboration
8. Adaptability
9. Fashion trend awareness

A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development within a globally recognized luxury brand.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to bring their unique perspectives and creativity to the workplace. The brand values collaboration, innovation, and a client-centric approach, creating a dynamic environment where everyone is empowered to contribute to Gucci's legacy.