Gucci Client Advisor
Gucci, a distinguished brand under the Kering Group, is renowned for its unparalleled luxury and innovative fashion. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are at the forefront. The brand is committed to fostering a culture that values diversity and empowers its employees to achieve their full potential.
- Consistently achieve or surpass individual and store sales targets, contributing to business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Provide fashion advice and discuss trends in the luxury market with clients.
- Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
- Ensure store security standards are upheld to protect customers, colleagues, and merchandise.
- Contribute to maintaining visual display standards in accordance with Gucci guidelines.
- Keep understock and stock rooms neat and organized.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to exceed individual and store results and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational skills and attention to detail.
- Team-focused with a collaborative approach.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Excellent communication and interpersonal skills.
- Organizational and follow-up skills.
- Attention to detail.
- Team collaboration.
- Adaptability and flexibility.
A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.
Bachelor’s Degree preferred.
A reasonable estimate of the current base salary range is $17.27 USD to $18.00 USD per hour.
Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an incentive program based on individual and organizational performance.
Gucci fosters a culture of inclusivity and accessibility, encouraging a collaborative and innovative work environment. The brand values diversity and empowers employees to express their individuality while contributing to the brand's legacy of luxury and creativity.


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