Gucci Client Advisor

Gucci, a distinguished name in the luxury fashion industry, is renowned for its influential, innovative, and progressive approach to fashion. As a part of the esteemed Kering Group, Gucci continues to redefine luxury for the 21st century, offering products that epitomize Italian craftsmanship with unparalleled quality and attention to detail. The Kering Group is a global leader in apparel and accessories, managing a portfolio of powerful luxury, sport, and lifestyle brands.

1. Provide exceptional customer service and clienteling to enhance customer loyalty and satisfaction.
2. Maintain an in-depth knowledge of Gucci products and the brand's rich heritage.
3. Assist clients with product selection, styling advice, and after-sales service.
4. Achieve and exceed sales targets and KPIs.
5. Contribute to the visual merchandising and overall store presentation.
6. Build and maintain strong client relationships through personalized communication and follow-up.

1. Previous experience in luxury retail or a similar customer-focused environment.
2. Proficiency in English and Spanish; additional languages are a plus.
3. Strong understanding of luxury fashion and trends.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Detail-oriented with a focus on delivering high-quality service.

A minimum of 2 years of experience in luxury retail or a similar customer service role is required.

High school diploma or equivalent; a degree in fashion or related field is advantageous.

Competitive salary with performance-based incentives, employee discounts, and opportunities for professional development within the Kering Group.

Gucci fosters a dynamic and inclusive work environment that encourages creativity and innovation. As part of the Kering Group, employees are part of a global community dedicated to sustainability and excellence in luxury fashion.