Gucci Client Advisor

Johannesburg • South Africa

Sunday, March 1, 2026

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and timeless elegance, Gucci offers a dynamic work environment that fosters creativity and excellence. Employees are empowered to contribute to the brand's legacy while developing their careers within a supportive and inclusive culture.

1. Represent the Gucci brand to clients, ensuring a high level of customer service and satisfaction.
2. Guide clients through the buying journey, from product discovery to selection and purchase.
3. Support clients with returns or exchanges, maintaining brand standards.
4. Present the collection using brand standards, providing insights into styles, product characteristics, and trends.
5. Contribute to achieving sales targets and enhancing customer satisfaction.

1. Proven experience in a retail or customer service role within the luxury sector.
2. Strong understanding of luxury fashion and the ability to convey product knowledge.

1. Excellent communication and interpersonal skills.
2. Ability to deliver exceptional customer service.
3. Strong sales acumen and the ability to achieve sales targets.
4. Proficiency in using retail software and systems.

At least 2 years of experience in a retail or customer service role within the luxury fashion industry.

High school diploma or equivalent.

Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.

Gucci fosters a culture of creativity, innovation, and inclusivity. Employees are encouraged to express their individuality while working collaboratively to achieve common goals. The brand values diversity and is committed to creating a supportive environment where everyone can thrive.