Gucci Client Advisor

Johannesburg • South Africa

Wednesday, January 22, 2025

Gucci, a pinnacle of Italian luxury and craftsmanship, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that encourages creativity, innovation, and the pursuit of excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the dynamic world of luxury fashion.

1. Guide clients through the buying journey, ensuring an exceptional brand experience.
2. Present collections in alignment with brand standards, showcasing product features and trends.
3. Manage returns and exchanges with efficiency and professionalism.
4. Contribute to achieving sales targets and enhancing customer satisfaction.
5. Uphold company values as the visible face of the brand.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry and market trends.
3. Ability to meet and exceed sales targets.

1. Exceptional communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Strong organizational and multitasking abilities.

A minimum of 2 years in a luxury retail environment or a similar customer service role is required.

A high school diploma or equivalent is required. A degree in fashion, business, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci prides itself on a culture that values diversity, creativity, and innovation. The workplace is dynamic and fast-paced, offering employees the chance to engage with a global clientele and contribute to the brand's storied legacy.