Gucci Client Advisor

Indianapolis • USA

Tuesday, January 20, 2026

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that encourages creativity and innovation, providing employees with opportunities to grow and excel in their careers. The brand is committed to maintaining its legacy of excellence while promoting a culture of inclusivity and accessibility.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up with clients.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products according to Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a dynamic environment.
9. Flexibility to adapt to different customer needs.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset.
2. Collaborative working style.
3. Innovative problem-solving skills.
4. Accountability and performance-driven.
5. Adaptability and agility in a fast-paced environment.
6. Relationship-building and communication skills.
7. Empowerment and encouragement of others.
8. Continuous learning and feedback-seeking.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The company values diversity and is committed to equal opportunity employment.

Gucci promotes a dynamic and inclusive workplace culture, encouraging creativity and innovation. The brand values diversity and strives to create an environment where employees are empowered to express themselves and grow professionally.