Gucci Client Advisor

Indianapolis • USA

Monday, March 3, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion. As part of Kering, Gucci benefits from the conglomerate's global reach and commitment to sustainability and creativity. Gucci offers an inspiring work environment that fosters growth and celebrates diversity, making it a desirable employer in the luxury fashion industry.

1. Achieve or exceed individual and store sales goals monthly and seasonally.
2. Provide exceptional customer service, demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain store security standards to ensure safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a customer service role.
3. Proven ability to exceed sales goals and build lasting client and colleague relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working approach
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and encouragement of others
8. Continuous learning and feedback provision

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations in the application and interview process. Employees benefit from being part of a dynamic team in a prestigious luxury brand.

Gucci fosters a community of passionate individuals united by a commitment to innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, ensuring that each team member feels valued and empowered.