Gucci Client Advisor

Houston • USA

Tuesday, February 18, 2025

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are paramount. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive and enriching experience for all employees.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards and maintain organized stock rooms.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working style
3. Creative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and coaching
8. Continuous learning

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Gucci fosters a culture of innovation, inclusivity, and collaboration. Employees are encouraged to express their creativity and contribute to a dynamic team environment. The brand values continuous learning and personal growth, creating a workplace where everyone is empowered to achieve their full potential.