Gucci Client Advisor

Houston • USA

Monday, February 3, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to creativity and innovation. As an employer, Gucci offers a dynamic environment where passion for fashion and excellence in service are paramount. The brand is dedicated to fostering a culture of inclusivity and accessibility, ensuring that every employee feels valued and empowered to contribute to Gucci's legacy of luxury and style.

1. Achieve or surpass monthly and seasonal sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments with enthusiasm.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to protect customers, colleagues, and merchandise.
9. Ensure visual display of products aligns with Gucci standards.
10. Maintain a tidy and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative work approach
3. Creative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and coaching
8. Continuous learning and feedback

A minimum of three years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a supportive and inclusive work environment.

Gucci fosters a vibrant and inclusive culture that celebrates creativity and innovation. Employees are encouraged to express their individuality while working collaboratively to achieve shared goals. The brand is committed to providing a supportive environment where everyone can thrive and contribute to Gucci's legacy of luxury and excellence.