Gucci Client Advisor

Honolulu • USA

Friday, February 14, 2025

Gucci, a prestigious name in luxury fashion, is part of the global conglomerate Kering, which is renowned for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The brand is dedicated to providing employees with opportunities for professional growth and development, ensuring a dynamic and fulfilling workplace.

1. Engage proactively with clients to establish strong relationships and offer best-in-class service both in-store and remotely.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
4. Develop and expand the client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to enhance the client experience.
6. Collect and analyze client information to customize service offerings.
7. Provide insights on local lifestyle trends to add value to the client experience.
8. Drive sales results through effective monitoring of KPIs and maximizing selling opportunities.
9. Promote virtual appointments and distance sales to create additional selling opportunities.
10. Maintain a 'One-Gucci-Client' perspective for a seamless client experience across all transactions.
11. Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
12. Participate in store operations, including stock maintenance and inventory management.
13. Adhere to company policies, focusing on loss prevention and operational excellence.
14. Ensure visual display standards are upheld according to Gucci guidelines.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client-focused attitude.

1. Strong communication skills.
2. Ability to adapt to different clients and complex situations.
3. Capability to work in a fast-paced and dynamic environment.

A minimum of two years in luxury fashion sales or a similar customer service role is required.

The base salary range for this position in Hawaii is estimated between $14.00 USD and $17.00 USD per hour, depending on factors such as experience and geographic location.

Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Gucci's workplace culture is deeply rooted in inclusivity, respect, responsibility, and trustworthiness. The brand values diversity in thought and background, fostering an environment where every employee is empowered to express their uniqueness. Gucci is committed to providing a supportive and collaborative atmosphere, encouraging innovation and creativity.