Gucci Client Advisor

Hanoi • Vietnam

Monday, February 16, 2026

Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic and inclusive environment that encourages creativity and professional growth. The brand is committed to excellence and sustainability, making it a leader in the global luxury market.

1. Maintain and expand the clientele base through active engagement and exceptional client service.
2. Act as a Brand Ambassador, promoting brand vision to foster consumer loyalty.
3. Achieve monthly sales objectives proactively.
4. Independently manage client inquiries and requests, including after-sales services.
5. Provide exceptional service standards, offering suggestions and anticipating future needs.
6. Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
7. Collaborate with team members to prioritize client needs.
8. Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
9. Adhere to all in-store standard operating procedures.
10. Assist with cashiering and daily closing settlements.
11. Manage stock receiving and packing in assigned categories.
12. Conduct inventory scans and assist with stock maintenance and cycle counts.
13. Replenish display merchandise as needed.

1. Exceptional client service and engagement skills
2. Strong sales acumen
3. Ability to act as a brand ambassador
4. Proactive problem-solving abilities
5. Team collaboration
6. Visual merchandising knowledge
7. Operational adherence
8. Inventory management skills

Previous experience in luxury retail or a similar client-facing role is preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering group.

Gucci fosters a culture of innovation and inclusivity, where creativity is encouraged, and diversity is celebrated. The workplace environment is dynamic, with a focus on sustainability and excellence, reflecting the brand's commitment to leading the luxury fashion industry.