Gucci Client Advisor

Forte dei Marmi • Italy

Monday, May 26, 2025

Gucci, a beacon of influential, innovative, and progressive fashion, has redefined luxury for the modern era, establishing itself as one of the world's most coveted fashion houses. Known for its eclectic, contemporary, and romantic designs, Gucci epitomizes the pinnacle of Italian craftsmanship, renowned for unmatched quality and meticulous attention to detail. As a part of the esteemed Kering Group, Gucci benefits from being under the umbrella of a global leader in apparel and accessories, which boasts a portfolio of prestigious luxury and lifestyle brands.

1. Provide exemplary customer service by adhering to the Gucci selling ceremony.
2. Deliver an exceptional shopping experience by greeting, listening, and assisting customers, showcasing extensive knowledge of Gucci products and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage clients in discussions about fashion trends and luxury market developments, demonstrating a passion for fashion and luxury goods.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Monitor and update customer information using company CRM tools to retain existing clients and identify potential high-value customers.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open and constructive communication within the team, offering collaborative and effective solutions.
9. Assist in managing product visual displays in alignment with Gucci's visual standards.
10. Ensure the store's functional maintenance and optimal product levels on the sales floor, in accordance with corporate policies.
11. Oversee product replenishment and conduct physical inventory checks.
12. Adhere to company grooming standards as per Gucci's policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to achieve and exceed individual and store sales targets.
3. Deep-seated passion for fashion and luxury.
4. Excellent commercial acumen and customer-centric attitude.
5. High adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Strong communication skills.
8. Ability to thrive in a fast-paced and dynamic environment.
9. Comprehensive knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Interpersonal communication
5. Team collaboration
6. Adaptability
7. Problem-solving
8. Attention to detail

Previous experience in a comparable role within the fashion retail industry is required.

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms—gender, age, disability, nationality, culture, religious beliefs, and sexual orientation. This diversity enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.