Gucci Client Advisor

Gucci, a distinguished name in luxury fashion, is renowned for its innovative and progressive approach under the creative direction of Alessandro Michele. As part of the esteemed Kering Group, Gucci is committed to redefining luxury for the modern era, offering products that epitomize Italian craftsmanship and unparalleled quality. The brand is celebrated for its eclectic, contemporary, and romantic designs, making it one of the most coveted fashion houses globally.

1. Achieve or exceed monthly and seasonal individual and store sales goals, enhancing business development.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
3. Drive and surpass individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data using company CRM tools to build relationships and personalize client development.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent exceptional experience and contribute to a positive work environment.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Support the visual display of products in line with Gucci visual standards.
10. Contribute to daily store operations by maintaining organized understock and stock rooms.
11. Adhere to Gucci image standards and company policies.

1. 1-2 years of luxury fashion sales experience, preferably in a similar role or customer service setting.
2. Proven ability to drive and exceed individual and store results.
3. Demonstrated ability to build lasting relationships with customers and colleagues.

1. Excellent communication skills, both oral and written.
2. Ability to handle multiple tasks simultaneously.
3. Strong organizational and follow-up skills.
4. Attention to detail and accuracy.
5. Team-focused with a collaborative mindset.
6. Adaptability in a fast-paced environment.
7. Flexibility to work varied schedules, including evenings, weekends, and holidays.

1-2 years of experience in luxury fashion sales or a comparable customer service role.

Competitive benefits package including opportunities for professional growth within a leading luxury fashion house.

Gucci fosters a dynamic and inclusive workplace culture that encourages creativity and collaboration. As part of the Kering Group, the brand is committed to sustainability and innovation, offering employees the opportunity to contribute to a forward-thinking and prestigious fashion environment.