Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering employees the opportunity to be part of a dynamic and inclusive environment that values diversity and personal growth.

1. Engage proactively with clients to establish strong relationships and provide exceptional service both in-store and remotely.
2. Deliver personalized experiences to foster brand loyalty and drive repeat business.
3. Utilize in-store technology to enhance client experiences and gather meaningful client information.
4. Drive sales results by monitoring KPIs and maximizing selling opportunities.
5. Promote virtual appointments and distance sales to create new selling opportunities.
6. Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
7. Utilize product knowledge and styling expertise to assist clients in making informed purchasing decisions.
8. Participate in store operations, including stock maintenance and visual merchandising.
9. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.

1. Strong communication skills.
2. Excellent commercial awareness and client-centric attitude.
3. Ability to adapt to different clients and complex situations.
4. Passion for fashion and luxury.

A minimum of two years in luxury fashion sales or a similar customer service role is required.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Gucci fosters a community of dream-makers, united by a passion for innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground in fashion and beyond.