Gucci Client Advisor

Curitiba Brazil

Friday, January 24, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity and professional growth, providing its employees with opportunities to excel and contribute to the brand's storied legacy.

1. Deliver exemplary customer service by adhering to the Gucci selling ceremony and engaging with clients to exceed their expectations.
2. Demonstrate comprehensive knowledge of Gucci's product offerings, history, and heritage to enhance the customer experience.
3. Facilitate cross-selling and up-selling across all product categories to maximize sales opportunities.
4. Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
5. Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities with ease.
6. Monitor and update customer information using CRM tools to retain existing clients and identify potential high-value customers.
7. Achieve individual and store sales targets, contributing to business growth and development.
8. Promote open communication and collaboration within the team, offering constructive solutions.
9. Assist in managing product displays in accordance with Gucci's visual standards.
10. Ensure store maintenance and optimal product levels on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and conduct physical inventory checks.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to achieve and exceed individual and store sales targets.
3. In-depth passion for fashion and luxury goods.
4. Strong commercial acumen and customer-focused attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Excellent communication skills.
8. Ability to thrive in a fast-paced, dynamic environment.
9. Knowledge of luxury products.

1. Customer service excellence
2. Product knowledge
3. Sales techniques
4. Relationship building
5. Communication
6. Team collaboration
7. Adaptability
8. Commercial awareness

Previous experience in a similar capacity within the fashion retail industry is required.

Employees enjoy a supportive work environment with opportunities for professional development and growth within the luxury fashion industry.

Gucci fosters a culture of creativity, innovation, and inclusivity. The brand encourages its employees to express their individuality while working collaboratively towards shared goals. As part of the Kering Group, Gucci is committed to sustainability and ethical practices, creating a workplace that values diversity and personal development.