Gucci Client Advisor

Costa Mesa • USA

Saturday, February 22, 2025

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and progressive approach, Gucci offers an inspiring work environment where employees are encouraged to express their creativity and passion for fashion. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive and dynamic workplace for all its employees.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service, demonstrating extensive product knowledge and understanding of Gucci's heritage.
3. Drive individual KPI goals by ensuring high-quality sales and customer service.
4. Capture meaningful customer data using CRM tools for relationship building and client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Maintain a neat and organized stockroom.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to thrive in a fast-paced environment.
9. High flexibility and adaptability to different customer needs.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. CRM proficiency
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Attention to detail

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

The base salary range is $16.50 USD to $18.00 USD per hour, with eligibility for an incentive program based on individual and organizational performance.

Benefits include medical, dental, vision, paid time off, and a 401K plan.

Gucci fosters a culture of creativity and innovation, encouraging employees to break new ground in the fashion world. The company values inclusivity and accessibility, creating a supportive environment where every team member can thrive and contribute to the brand's legacy.