Gucci Client Advisor

Coral Gables USA

Monday, February 3, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability. The brand fosters a dynamic and inclusive environment, encouraging creativity and collaboration among its employees. Gucci's dedication to nurturing talent and promoting diversity makes it a coveted workplace for those passionate about fashion and luxury.

1. Achieve or surpass monthly and seasonal sales targets for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion and luxury market insights to clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of clients, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci standards.
10. Maintain a tidy and organized stockroom and understock.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or similar customer service role.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working approach
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and autonomy
8. Continuous learning and feedback
9. Talent development

A minimum of three years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci's workplace culture is characterized by a commitment to inclusivity, creativity, and innovation. The brand values diversity and encourages employees to express their unique perspectives. Gucci fosters an environment where collaboration and open communication are paramount, empowering employees to contribute to the brand's legacy of excellence.