Gucci

Client Advisor

Gucci is a leading luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to fostering talent development and promoting diversity in the workplace. The company values leadership skills and aims to help employees reach their full potential in a stimulating environment.

1. Provide exceptional customer service by greeting, listening, and assisting customers.
2. Demonstrate excellent knowledge of Gucci products and selling ceremony history.
3. Advise customers on fashion trends and developments in the luxury market.
4. Build and strengthen relationships with customers of various nationalities and personalities.
5. Monitor and update customer information using company tools (CRM).
6. Guarantee cross and up-selling for all product categories.
7. Achieve individual and store sales goals.
8. Foster open communication with team members and propose effective solutions.
9. Manage the visual display of products according to Gucci standards.
10. Ensure product replenishment and conduct physical inventory of merchandise.

1. Proven record of hitting sales targets.
2. Strong business acumen and strategic vision.
3. Experienced in face-to-face customer service.
4. Fluent in Spanish and English.
5. Willingness to work retail schedule, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Flexibility and multi-tasking in a fast-paced environment.
4. Team player mentality.

Experience in fashion, retail, or related fields.

Opportunity to join a thriving team with possibilities to learn and grow. Commitment to fostering internal mobility and talent development.

Gucci promotes a diverse workforce and values diversity in all its forms. The company encourages a stimulating and fulfilling workplace environment, welcoming applications from all qualified candidates.