Gucci Client Advisor

Chicago • USA

Thursday, December 12, 2024

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to quality, Gucci offers a dynamic and inclusive work environment, fostering creativity and excellence. As an employer, Gucci values diversity and encourages professional growth, making it an ideal place for individuals passionate about fashion and luxury to thrive.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service, demonstrating extensive knowledge of Gucci products and heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards and maintain organized stock rooms.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive sales results and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced, dynamic environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and multitasking abilities.
5. Attention to detail.
6. Adaptability to different customer needs.
7. Team collaboration.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity and encouraging creativity. The workplace is dynamic and collaborative, with a focus on innovation and excellence. Employees are empowered to express their individuality and contribute to the brand's legacy.