Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is a part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where employees are encouraged to excel and contribute to the brand's legacy of excellence.
- Engage proactively with clients, establishing strong relationships and providing best-in-class service both in-store and remotely.
- Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
- Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
- Expand the client base by recruiting new clients and nurturing existing relationships.
- Utilize in-store technology to enhance the client experience.
- Collect and analyze client information to tailor services and offerings.
- Provide insights on local lifestyle trends to enrich the client experience.
- Drive sales through effective monitoring of KPIs and maximizing selling opportunities.
- Offer exceptional client experiences with a focus on luxury gestures and product rituals.
- Employ effective selling techniques to drive sales and maintain a client-centric approach.
- Promote virtual appointments and distance sales to create new selling opportunities.
- Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
- Guide clients in making informed purchasing decisions.
- Collaborate constructively with team members to propose effective solutions.
- Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
- Stay updated on fashion trends and competitors to offer the best solutions to clients.
- Participate in store operations, including stock maintenance and inventory.
- Adhere to policies and procedures, focusing on loss prevention and operational excellence.
- Process POS transactions accurately and maintain client information.
- Uphold visual display standards according to Gucci guidelines.
- Manage general store administration and functionality.
- 2+ years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail schedules including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Excellent commercial awareness and client-focused attitude.
- Adaptability to different clients and complex situations.
- Strong communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Client relationship management
- Sales and upselling techniques
- Product knowledge and styling
- Communication and interpersonal skills
- Adaptability and problem-solving
- Team collaboration
- Operational excellence
A minimum of two years in luxury fashion sales or a similar customer service role, demonstrating a successful track record in client relationship management and sales excellence.
A reasonable estimate of the current base salary range is $16.25/hour to $18.00/hour.
Gucci offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals dedicated to innovation and excellence in the fashion industry.

Gucci Jobs
- TodaySeoul • South Korea
- TodayLondon • UK
- TodaySeoul • South Korea
- TodayLondon • UK
- FEB 7Santa Clara • USA
- FEB 6Las Vegas • USA
- FEB 6Parañaque City • Philippines
- FEB 6Florence • Italy
- FEB 6Florence • Italy
- FEB 6Seoul • South Korea
Keep looking…
Use Cerulean's Luxury Job Search to find other open roles similar to this one: