Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. As an employer, Gucci is committed to nurturing talent and providing opportunities for employees to excel in their careers.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage customer data using CRM tools to build relationships and personalize future client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Advise clients on fashion trends and developments in the luxury market.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Ensure store security standards are upheld for the safety of customers, colleagues, and merchandise.
- Contribute to the visual merchandising of products in line with Gucci standards.
- Maintain a neat and organized stock room and understock area.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven ability to achieve sales targets and build lasting client relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to various customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Client-centric mindset
- Collaborative teamwork
- Creative problem-solving
- Accountability and performance-driven
- Agility and adaptability
- Effective communication
- Relationship building
- Empowerment and coaching
- Continuous learning
A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.
Bachelor’s Degree preferred
The estimated base salary range is $15.50 USD to $17.00 USD per hour, subject to geographic differentials and individual qualifications.
Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.
Gucci fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality and contribute to a collaborative and dynamic work environment. The company values diversity and is committed to providing equal opportunities for all employees.


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