Gucci Client Advisor

Central Valley • USA

Friday, March 14, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. As an employer, Gucci is committed to nurturing talent and providing opportunities for employees to excel in their careers.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Ensure store security standards are upheld for the safety of customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci standards.
10. Maintain a neat and organized stock room and understock area.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to achieve sales targets and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to various customer needs.
10. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative teamwork
3. Creative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Effective communication
7. Relationship building
8. Empowerment and coaching
9. Continuous learning

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred

The estimated base salary range is $15.50 USD to $17.00 USD per hour, subject to geographic differentials and individual qualifications.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Gucci fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality and contribute to a collaborative and dynamic work environment. The company values diversity and is committed to providing equal opportunities for all employees.