Gucci Client Advisor

Central Valley • USA

Friday, January 17, 2025

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an inclusive and innovative work environment where creativity and diversity are celebrated. The brand is committed to nurturing talent and providing opportunities for professional growth within the dynamic luxury fashion industry.

1. Engage proactively with clients to establish strong relationships and deliver best-in-class service both in-store and remotely.
2. Provide a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing ones.
4. Leverage in-store technology to ensure a seamless and relevant client experience.
5. Collect and utilize meaningful client information to customize services and enhance client satisfaction.
6. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
7. Promote virtual appointments and distance sales to create additional selling opportunities.
8. Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
9. Utilize expert product knowledge and storytelling to assist clients in making informed purchasing decisions.
10. Participate actively in store operations, including stock maintenance and inventory management.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. Flexibility to work retail schedules, including evenings, weekends, and holidays.
4. Deep knowledge and passion for fashion and luxury.
5. High degree of ethics, professionalism, and integrity.

1. Strong communication skills.
2. Excellent commercial awareness and client attitude.
3. Ability to adapt to different clients and complex situations.
4. Proficiency in using in-store technology and digital tools.
5. Capability to work in a fast-paced and dynamic environment.

A minimum of two years in luxury fashion sales or a similar customer service role, demonstrating a strong track record in building client relationships and achieving sales targets.

A reasonable estimate of the current base salary range is $15.50 USD per hour, with considerations for experience, skill set, and geographic location.

Gucci offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, emphasizing diversity in thought and background. The brand values respect, responsibility, and trustworthiness, creating an environment where employees are empowered to express themselves and grow professionally.