Gucci Client Advisor

Cannes • France

Friday, February 14, 2025

Gucci, a hallmark of Italian luxury founded in 1921 in Florence, is renowned for its eclectic, contemporary, and romantic designs that epitomize the pinnacle of Italian craftsmanship. As part of the Kering Group, Gucci is committed to innovation and progressiveness, continually redefining modern fashion with a dynamic approach. The brand is dedicated to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace and enhances adaptability in a changing world.

1. Develop a comprehensive understanding of Gucci's history and heritage.
2. Demonstrate extensive product knowledge.
3. Ensure the sales floor and boutique are maintained according to Gucci's visual presentation standards.
4. Present products effectively to engage and convince clients through storytelling.
5. Maintain adequate and appropriate stock levels on the sales floor.
6. Deliver exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
7. Facilitate communication between team members and clients.
8. Achieve or exceed individual and departmental sales targets and KPIs.
9. Participate in alteration services, including measurements, adjustments, and managing client reservations and orders.
10. Assist in stock replenishment, labeling, and organization.
11. Possess thorough knowledge and management of stock.
12. Handle transactions and manage the cash register.
13. Implement CRM procedures to expand the boutique's client database.
14. Comply with boutique security directives to prevent theft and loss.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in the luxury sector

1. Ambassador of the brand and its values
2. Product knowledge and sales techniques
3. Passion for fashion and the luxury industry
4. Fluency in French and English; a third language is appreciated
5. Excellent presentation and communication skills
6. Service-oriented with persuasive abilities
7. Understanding of luxury codes
8. Ability to work in a team

Experience in sales, preferably within the luxury sector.

BTS or DUT

Gucci offers a dynamic and inclusive work environment, encouraging personal and professional growth within the luxury fashion industry.

Gucci prides itself on an inclusive and diverse workplace culture, where creativity and innovation are encouraged. The brand values individuality and collective talent, fostering an environment where employees can thrive and adapt to the evolving fashion landscape.