Gucci Client Advisor

Gucci, a renowned Italian luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Known for its bold designs and innovative approach, Gucci offers a dynamic and inclusive work environment where creativity and individuality are celebrated.

1. Engage and establish strong relationships with clients, providing best-in-class service both in-store and remotely.
2. Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
3. Develop and expand client base by recruiting new clients and nurturing existing ones.
4. Leverage in-store technology to ensure a smooth and pleasant client experience.
5. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
6. Provide exceptional client experiences through luxury gestures and product rituals.
7. Engage clients with storytelling and expert product knowledge to assist in purchasing decisions.
8. Participate in store operations such as stock maintenance and inventory management.
9. Adhere to policies and procedures with a focus on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with an excellent track record.
2. Proven ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work a retail schedule, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Strong communication skills
2. Ability to adapt to different clients and complex situations
3. Commercial awareness
4. Client-centric attitude
5. Ability to work in a fast-moving and dynamic environment

2+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.

Gucci fosters a culture of inclusivity and accessibility, emphasizing the importance of creativity and individuality. Employees are part of a vibrant community united by a passion for innovation in the fashion world.