Gucci Associate Store Director

Troy • USA

Tuesday, March 4, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability. The brand offers a dynamic workplace where creativity and diversity are celebrated, fostering an environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Collaborate with the Store Director to enhance sales performance and achieve sales targets while ensuring operational integrity.
2. Exhibit sales leadership by engaging with top clients on the sales floor, ensuring exemplary customer service.
3. Manage stock levels in coordination with key business departments to optimize full-price selling and align with new product launches.
4. Educate associates on current collections and brand strategies, collaborating with internal departments for product support.
5. Uphold Gucci's image through adherence to company grooming standards and wardrobe guidelines.
6. Lead client relationship development and propose local events through continuous networking.
7. Oversee superior customer service and after-sales experiences to foster customer loyalty.
8. Support company CRM initiatives by implementing action plans and monitoring CRM database reporting.
9. Adhere to company policies, including Operations, Human Resources, and security standards.
10. Conduct loss prevention audits, inventory reconciliations, and manage merchandise shipments.
11. Assist in talent management, including coaching sessions, performance reviews, and recruitment.
12. Ensure visual merchandising standards are maintained as per global headquarters guidelines.

1. Minimum of 4-6 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree preferred.
3. High ethical standards, professionalism, and the ability to inspire trust and influence a team.
4. Capability to analyze sales reports, identify business trends, and respond to business needs.
5. Entrepreneurial vision and commercial awareness.

1. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
2. Strong verbal and written communication skills.
3. Excellent organizational skills.
4. Passion for the fashion industry.
5. Flexibility to work retail hours, including evenings, weekends, and holidays.

A minimum of 4-6 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree is preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. The brand values diversity and encourages employees to express their unique talents, contributing to a vibrant community united by a passion for fashion and excellence.