Glenmorangie Receptionist

Glenmorangie, a distinguished member of the LVMH Moët Hennessy conglomerate, is renowned for crafting some of Scotland's most celebrated single malt whiskies. The company prides itself on fostering a diverse, equitable, and inclusive work environment that mirrors the rich diversity of its clientele. Glenmorangie offers a supportive workplace with flexible policies and a commitment to employee wellbeing, making it a desirable employer in the luxury spirits industry.

1. Serve as a passionate ambassador for the Ardbeg brand.
2. Oversee guest check-in and check-out processes, ensuring a seamless experience.
3. Support operational teams and assist guests with local area information.
4. Act as a concierge, arranging travel, tours, and dining for guests.
5. Manage all House email communications and maintain accurate property management records.
6. Ensure compliance with Health & Safety policies and procedures.
7. Maintain stock levels of consumables and manage incident reports.

1. Minimum 3 years of experience in a busy operational environment.
2. Proven ability to deliver high-level customer service.
3. Familiarity with technology and its application in operational efficiency.

1. Excellent interpersonal skills with the ability to connect with diverse individuals.
2. Proactive problem-solving abilities.
3. Strong sense of humor and ability to reflect the brand's tone.
4. Engagement in business growth and development.

Minimum 3 years of experience in a dynamic operational setting, with a focus on precision and customer service excellence.

Competitive salary and benefits package.

Flexible working arrangements, generous leave entitlements, discounted gym memberships, and a supportive environment for mental and physical wellbeing.

Glenmorangie is committed to fostering a workplace culture that values diversity, equity, and inclusion. The company supports its employees' mental and physical health and encourages a collaborative and innovative work environment.