Givenchy Team Manager

Bicester • UK

Tuesday, January 7, 2025

Givenchy, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment that fosters creativity and professional growth, encouraging employees to embody the brand's values and heritage.

1. Lead and manage the sales team to ensure optimal performance and customer satisfaction.
2. Implement and drive the selling ceremony to uphold excellence.
3. Provide daily training across all product categories.
4. Facilitate morning briefings and manage floor zoning to optimize sales advisor presence.
5. Support team development, motivation, and performance evaluations.
6. Participate in recruitment and training follow-up.
7. Ensure exceptional customer experience and support sales to achieve objectives.
8. Challenge team to improve key performance indicators and customer retention.
9. Utilize digital tools to enhance sales and manage customer disputes.
10. Ensure comprehensive product knowledge and passion for the brand within the team.
11. Collaborate with stakeholders for product reporting and visual merchandising.

1. Minimum 5 years of retail experience, preferably in the luxury sector.
2. Proven managerial experience.
3. In-depth product knowledge and adherence to high selling standards.
4. Fluency in English; additional language skills are advantageous.

1. Excellent communication and relationship-building skills.
2. Strong listening and persuasive abilities.
3. Result-oriented mindset with a taste for challenges.
4. Proactive with a sense of initiative.
5. Organizational, analytical, and reporting skills.
6. Interest and talent in people development.

Minimum of 5 years in retail, with a preference for luxury sector experience. Managerial experience is essential.

Givenchy offers a competitive benefits package, including opportunities for career advancement within the LVMH group.

The workplace culture at Givenchy is one of elegance, innovation, and excellence. Employees are encouraged to embody the brand's prestigious values and contribute to a collaborative and inspiring work environment.