Givenchy Team Manager

Bicester • UK

Sunday, December 8, 2024

Givenchy, a prestigious name in the luxury fashion industry, is part of the renowned LVMH conglomerate. Known for its innovative designs and commitment to excellence, Givenchy offers a dynamic and enriching work environment for those passionate about fashion and luxury. As an employer, Givenchy fosters a culture of creativity, collaboration, and professional growth, providing its employees with opportunities to excel in their careers.

1. Lead and manage the sales team to ensure optimal performance and exceptional customer experiences.
2. Implement and drive the selling ceremony with a focus on excellence.
3. Conduct daily training sessions across all product categories.
4. Facilitate morning briefings and manage floor zoning to optimize sales advisor presence.
5. Support team growth and motivation through daily guidance and performance evaluations.
6. Participate actively in recruitment and training follow-up.
7. Ensure the delivery of an outstanding customer experience and enforce these standards within the team.
8. Support sales efforts and guide the team to achieve sales objectives.
9. Challenge and improve key performance indicators continuously.
10. Develop and retain customer relationships while implementing customer retention strategies.
11. Utilize digital tools to enhance sales and address customer disputes.
12. Ensure comprehensive product knowledge within the team and promote the brand's history and values.
13. Collaborate with Store Management, Retail Management, and Merchandising for product performance assessments and stock status reporting.
14. Work closely with the Visual Merchandising Team to maximize sales potential.

1. Minimum of 5 years of retail experience, preferably in the luxury sector.
2. Proven managerial experience.
3. In-depth product knowledge and ability to conduct high-standard selling ceremonies.
4. Fluency in English; proficiency in a second language is preferred.

1. Excellent communication and relationship-building skills.
2. Strong listening and persuasion abilities.
3. Result-oriented mindset with a taste for challenges.
4. Quick reactivity and sense of initiative.
5. Organizational, analytical, and reporting skills.
6. Interest and talent in people development.

Minimum of 5 years in retail, with managerial experience essential. Experience in the luxury sector is advantageous.

Givenchy offers a comprehensive benefits package, including professional development opportunities and a supportive work environment.

Givenchy promotes a culture of innovation, excellence, and collaboration. Employees are encouraged to express creativity and are supported in their professional development, fostering a dynamic and inclusive workplace.