Givenchy Global Clienteling Coordinator Intern

Givenchy, part of the LVMH Group, is a globally recognized luxury brand known for its Haute Couture, women's and men's ready-to-wear collections, and accessories. Rooted in Haute Couture tradition, the brand embodies French elegance through its skilled teams dedicated to unique craftsmanship.

1. Assist the team in coordinating the Clienteling strategy across various regions (US, China, APAC, EMEA) and provide precise reporting on actions taken (conversion rate, ROI, qualitative feedback, etc.).
2. Communicate with regions to document client activations and best practices.
3. Support regions in developing their client activations and ensure adherence to global guidelines.
4. Coordinate annual and seasonal gifting strategies across all regions, from gift design to distribution.
5. Coordinate the VIC client list and client experience for Paris fashion shows.
6. Assist in developing Clienteling tools and their distribution to regions (client activation menus, training, newsletters).
7. Coordinate and implement client campaign templates on the Clienteling application.
8. Assist in monitoring the Clienteling budget.
9. Update the Clienteling action calendar and ensure precise and regular reporting of all Clienteling activities.
10. Conduct competitive analysis of Clienteling actions in the luxury industry and other industries.

1. Strong interest in luxury sector trends and client experience.
2. Previous experience in a Client Experience department.
3. Excellent interpersonal skills.

1. Dynamic and enthusiastic with strong analytical skills.
2. Organized, meticulous, flexible, and detail-oriented.
3. Creative with a strong initiative.
4. Advanced proficiency in PowerPoint and Excel (VLOOKUP, pivot tables, etc.).
5. Fluent in English; proficiency in a second language is a plus.

Entry-level experience in a Client Experience department.

Hybrid working mode.

Located in Paris 8, the workplace offers a dynamic environment in the heart of the luxury fashion industry.