Givenchy Global Clienteling Assistant Intern
About Givenchy
Givenchy, a distinguished brand within the LVMH Group, is globally acclaimed for its Haute Couture, ready-to-wear collections for both women and men, as well as its luxurious accessories. Rooted in the tradition of Haute Couture, Givenchy epitomizes French elegance through its skilled teams dedicated to a unique savoir-faire.
Responsibilities
- Assist the team in coordinating the Clienteling strategy across various regions (US, China, APAC, EMEA) and provide precise reporting on actions taken, including conversion rates, ROI, and qualitative feedback.
- Communicate with regions to catalog client activations and best practices.
- Support regions in developing their client activations and ensure adherence to global guidelines.
- Coordinate the annual and seasonal gifting strategy across all regions, from gift design to regional distribution.
- Manage the VIC client list and client experience for Parisian fashion shows.
- Aid in the development of Clienteling tools and their dissemination to regions, including client activation menus, training, and newsletters.
- Coordinate and implement client campaign templates on the Clienteling application.
- Assist in monitoring the Clienteling budget.
- Update the Clienteling action calendar and provide precise and regular reporting of all Clienteling activities.
- Conduct competitive analysis of Clienteling actions within the luxury industry and other sectors.
Qualifications
- Strong interest in luxury sector trends and client experience.
- Previous experience in a Client Experience department.
- Excellent interpersonal skills.
Skills
- Dynamic and enthusiastic with strong analytical abilities.
- Organized, meticulous, flexible, and detail-oriented.
- Creative with a strong sense of initiative.
- Advanced proficiency in PowerPoint and Excel (VLOOKUP, pivot tables, etc.).
- Fluent in English; proficiency in a second language is advantageous.
Experience Requirements
Entry-level experience in a Client Experience department is preferred.
Job Benefits
The internship offers a comprehensive introduction to the luxury fashion industry, with exposure to global clienteling strategies and practices.
Givenchy Culture
Givenchy fosters a culture of elegance and innovation, recognizing and celebrating diverse talents. The workplace is dynamic, encouraging creativity and initiative in a collaborative environment.