Givenchy Boutique Director

Dallas • USA

Saturday, April 12, 2025

Givenchy, a distinguished name in the luxury fashion industry, operates under the esteemed LVMH Group, which encompasses 75 prestigious luxury houses. As an employer, Givenchy is committed to nurturing talent and fostering career growth within the brand and across the LVMH Group. The brand is renowned for its audacious collections and dedication to delivering exceptional client experiences, making it a sought-after workplace for those passionate about luxury fashion.

1. Cultivate and deepen client relationships to achieve sales targets.
2. Drive client loyalty and increase spending among new and existing clients.
3. Identify business opportunities and implement strategies to meet or exceed sales plans.
4. Guide managers in client development activities to foster new and existing client relationships.
5. Engage in community CSR opportunities by identifying client passions and social involvement.
6. Exhibit sales leadership by actively participating on the sales floor and managing client relationships.
7. Enhance client experiences by delivering unique, personalized, and memorable moments both in-store and through omni-channel events.
8. Maintain a continuous client experience management presence on the sales floor, coaching the team on the selling ceremony.
9. Optimize hospitality and store amenities to create unique client experiences.
10. Act on client feedback to improve customer service.
11. Mentor and lead boutique teams, ensuring a high level of engagement and service excellence.
12. Recruit and retain talent to foster a best-in-class service and selling environment.
13. Develop and implement action plans to recognize, reward, and develop talent, creating clear growth paths for team members.
14. Provide continuous coaching and qualitative feedback to team members.

1. 5-10 years of experience in retail, hospitality, or a related industry.
2. 5-10 years of management experience.
3. Bachelor's degree preferred.
4. Proficiency in verbal, written, and listening communication.
5. Strong presentation skills.
6. Advanced knowledge of Microsoft Office, Outlook, and video-telephony technology such as Zoom.
7. Proven ability to develop community relationships to generate revenue.
8. Experience managing multiple commitments to clients, teams, and operations diplomatically.
9. Multilingual capabilities are an advantage.

1. Leadership and team management
2. Client relationship development
3. Sales and business acumen
4. Communication and presentation
5. Technology proficiency
6. Community engagement

Minimum 5 years of relevant experience in retail, hospitality, or a related field, with a focus on management roles.

Bachelor's degree preferred

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contributions, and more. Additionally, employees benefit from health insurance, access to LVMH private sales, and the option for two days of home-office work per week. Givenchy is committed to Corporate Social Responsibility and provides an inclusive work environment.

Givenchy fosters a culture of service excellence, where the client is at the heart of every decision. The brand values diversity and is an equal opportunity employer, ensuring a non-discriminatory work environment. Givenchy is committed to supporting and developing its talents, offering career growth opportunities within the brand and the broader LVMH Group. The workplace is inclusive, supportive, and dedicated to making a positive environmental and social impact.