Ginori 1735 Client Development and Insights Intern

Kering, a global luxury conglomerate, oversees the growth of prestigious brands in fashion, leather goods, jewelry, and watches, including Gucci, Saint Laurent, and Bottega Veneta. Ginori 1735, a part of this illustrious group, is renowned for its exquisite porcelain craftsmanship, blending creativity with sustainability. As an employer, Kering fosters an environment where imagination thrives, encouraging employees to reach their full potential.

1. Support the analysis of CRM campaigns and customer journeys across all touchpoints.
2. Assist in customer segmentation and profiling using demographic, behavioral, and transactional data.
3. Prepare monthly dashboards to monitor main client KPIs.
4. Conduct deep-dive analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.
5. Contribute to developing tools and client engagement content to enhance the in-store client experience.
6. Support the senior manager with the implementation of in-store event formats, factory visits, and client experiences in and around Florence.

1. Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
2. Strong interest in luxury retail, customer experience, and brand loyalty.

1. Strong analytical skills with attention to detail.
2. Proficiency in Excel or Google Sheets.
3. Familiarity with CRM tools like Salesforce Marketing Cloud or HubSpot is advantageous.
4. Strong organizational and communication skills, with the ability to synthesize data into clear insights.
5. Fluency in English and ideally in Italian.

No prior professional experience required, but a strong interest in luxury retail and customer engagement is essential.

Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.

Immersive experience in a luxury heritage brand undergoing digital transformation, collaboration with international teams, exposure to real-world marketing data, and a dynamic and creative work environment.

Kering promotes a culture of talent development and internal mobility, encouraging leadership skills and personal growth within a stimulating and fulfilling workplace. The company values diversity in all its forms, fostering an inclusive environment that adapts to a changing world.