Galeries Lafayette Sales Associate

Avignon • France

Friday, February 14, 2025

The Watch and Jewelry Division of the Galeries Lafayette Group stands as a preeminent leader in the French market for horology and jewelry distribution through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, operating multi-brand watch spaces in 40 of these locations. With 70 retail outlets nationwide and an e-commerce platform, Louis Pion offers an extensive selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands in urban and airport settings through its network of 12 boutiques and online store. Additionally, the division manages mono-brand boutiques for renowned names like Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division's mission is to captivate the curious, enthusiasts, and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers with a focus on delivering exceptional service.
2. Advise clients and tailor arguments to meet their needs.
3. Handle payment transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and manage regular restocking.
6. Possess comprehensive knowledge of store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee deliveries and conduct inventory checks.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptability to various situations and openness to new challenges.

1. Strong interpersonal and communication skills.
2. Ability to develop and maintain client relationships.
3. Proficiency in sales techniques and customer service.
4. Attention to detail in store presentation and inventory management.

Prior experience in retail sales, preferably in the luxury sector, is advantageous.

Fixed remuneration over 12.5 months with performance-based variable pay.

Employee discounts on purchases, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career advancement opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives like DuoDay. The company also emphasizes environmental responsibility and promotes the recycling of used watches and jewelry.