Galeries Lafayette Sales Advisor

Louis Pion is a well-known French retailer specialising in watches and accessories with a network of urban boutiques. The brand emphasizes customer-facing excellence, product expertise and accessible, style-conscious retail experiences; as an employer it values practical retail skills, client service and in-store professionalism.

1. Deliver exemplary, client-focused service to customers, guiding product selection and providing expert advice on watches and accessories.
2. Achieve individual and store sales targets through proactive selling, cross-selling and follow-up on client enquiries.
3. Maintain visual merchandising standards and ensure product displays are curated according to brand guidelines.
4. Operate the point-of-sale system, process transactions accurately and manage cash-handling and reconciliation duties.
5. Manage stock: receive deliveries, conduct inventory checks, replenish sales floor and report discrepancies.
6. Handle after-sales service, warranties and client requests, escalating complex issues to store management as required.
7. Contribute to loss-prevention measures and ensure compliance with store security procedures.
8. Support store opening/closing procedures and collaborate with colleagues to sustain a polished in-store environment.

1. Proven customer-service orientation with a client-first mindset.
2. Previous retail sales experience, preferably in watches, jewellery or fashion accessories.
3. Strong interpersonal and communication skills; comfortable working in a fast-paced retail environment.
4. Flexibility to work a part-time schedule including evenings, weekends and public holidays.
5. Ability to operate POS systems and perform basic cash-handling tasks accurately.
6. Legal authorization to work in France.

1. Retail selling and upselling techniques
2. Visual merchandising and product presentation
3. Point-of-sale (POS) transaction handling
4. Stock management and inventory control
5. Customer relationship management and after-sales service
6. Loss-prevention awareness

Previous retail experience is preferred; candidates with at least one year in a customer-facing sales role will be prioritised. Experience in watches, jewellery or fashion accessories is an advantage.

Secondary-school certificate (Baccalauréat or equivalent) preferred; vocational retail training or diplomas in sales are a plus.

The brand cultivates a client-centric, team-oriented retail culture where attention to product detail and polished customer interactions are paramount. Colleagues operate in a fast-paced, visually driven environment that values reliability, product knowledge and collaborative support.