Galeries Lafayette Retail Sales Advisor
Louis Pion is a French specialist retailer of watches and accessories, operating a network of boutiques focused on accessible luxury and contemporary timepieces. The brand is known for a client-centric retail format and a fast-paced boutique environment that emphasises product expertise, visual presentation and personalised service.
- Deliver exceptional client service and personalised product advice to drive watch and accessories sales.
- Achieve individual and store sales targets through proactive selling, upselling and client follow-up.
- Maintain boutique presentation and visual merchandising standards to reflect brand guidelines.
- Operate the point-of-sale, process transactions, handle cash and manage receipts with accuracy.
- Manage stock: receive deliveries, perform inventory checks, replenish displays and report discrepancies.
- Provide after-sales support, including warranty handling, repairs intake and client communication.
- Contribute to local clienteling activities: build and update client records, schedule appointments and follow up on leads.
- Support daily store opening/closing routines and participate in team briefings and commercial operations.
- Proven customer service orientation with strong interpersonal and communication skills.
- Availability for a fixed-term contract of 35 hours per week and flexible schedule including weekends.
- Strong numeracy and accuracy for handling transactions and basic stock reconciliation.
- Ability to work effectively within a small retail team and adapt to a fast-paced boutique environment.
- Professional demeanour and attention to detail appropriate for selling watches and fashion accessories.
- Retail sales
- Clienteling
- Visual merchandising
- Point-of-sale (POS) and cash handling
- Stock management and inventory control
- After-sales service
Preferably 1+ year of retail experience, ideally within watches, jewellery or fashion accessories; demonstrable history of meeting sales targets is an advantage.
High school diploma or equivalent preferred.
This position is listed in Reims, Grand Est, in France. Galeries Lafayette is actively recruiting for this and 4,045 other open jobs in France.
The workplace culture is client-focused and commercially driven, with an emphasis on product knowledge, presentation and personalised service. Teams operate in a collegial boutique environment where initiative, attention to detail and a polished customer approach are valued.
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