Galeries Lafayette Product Owner - Client Marketing

Paris • France

Thursday, May 15, 2025

Galeries Lafayette, a prestigious name in the retail industry, offers a unique blend of lifestyle experiences across fashion, beauty, home, jewelry, watches, and gourmet food. As part of a dynamic and creative environment, the company is committed to innovation and customer enchantment. Galeries Lafayette is a family-owned group that values diversity and inclusion, boasting a workforce representing 98 nationalities. The company is dedicated to providing an inclusive and supportive workplace, promoting gender equality and combating everyday sexism.

1. Lead the product vision for client marketing applications, collaborating with marketing, sales, and technical teams.
2. Gather and prioritize requirements, manage the product backlog, and ensure the delivery of high-value solutions.
3. Translate business needs into clear functional specifications and engage development teams.
4. Maintain and enhance the functionality of client relationship tools, ensuring continuous improvement.
5. Support users daily, oversee testing, manage production releases, and anticipate future developments through active industry monitoring.
6. Coordinate with partners and vendors to ensure solution performance and provide a seamless, omnichannel loyalty experience.

1. Minimum of 5 years of experience as a Product Owner or in a similar role, preferably in loyalty programs.
2. Strong customer and user orientation with the ability to anticipate needs.

1. Ability to empower and hold oneself and others accountable for achieving objectives.
2. Ambitious mindset with a focus on delivering impactful business results.
3. Strong team collaboration skills and natural inclination to involve colleagues in projects.
4. Familiarity with customer voice tools like Goodays (Critizr) is advantageous.

A minimum of 5 years in a Product Owner role or similar, with a preference for experience in loyalty programs.

Fixed annual salary between €55,000 and €65,000, paid over 13 months, with a stimulating variable component.

Includes a profit-sharing scheme, employee discounts, 80% transportation cost coverage, personalized onboarding, and diverse career development opportunities.

Galeries Lafayette fosters a vibrant and inclusive culture, emphasizing diversity and equality. The company supports a collaborative environment where all generations thrive, committed to gender equality and inclusivity.