Galeries Lafayette Customer Loyalty Project Intern

Paris • France

Friday, January 3, 2025

Galeries Lafayette, a renowned name in the luxury retail sector, is part of a larger conglomerate celebrated for its commitment to diversity and inclusivity. The brand offers a vibrant and dynamic work environment, where innovation and creativity are at the forefront of its operations. As an employer, Galeries Lafayette is dedicated to fostering a culture of equality and opportunity across its diverse workforce.

1. Monitor and test developments in the loyalty tool.
2. Animate the 'Best Clients' benefits category.
3. Lead the analytical aspects of projects, including measurement, tracking, and reporting.
4. Implement communication materials related to the 'Mes Galeries' loyalty program.
5. Provide support to Customer Service teams in stores and at headquarters in resolving loyalty program issues.
6. Participate in the annual update of loyalty statuses.

1. Currently pursuing a Bachelor's or Master's degree in Business School or equivalent.

1. Customer-oriented mindset with a keen interest in loyalty marketing, communication, and information systems.
2. Agility in learning and tackling new challenges.
3. Previous experience in Customer Marketing is a plus.

A prior internship or work experience in customer marketing is advantageous.

Pursuing a Bachelor's or Master's degree in Business or related field.

Fixed monthly compensation of €1300 for Bachelor's level and €1500 for Master's level.

Discounts on purchases, 80% coverage of transportation costs, two days of remote work per week, and a tailored Campus program for cultural immersion.

Galeries Lafayette prides itself on a joyful, creative, and inclusive culture, where employees are encouraged to innovate and redefine the retail landscape. The company is committed to diversity, with a workforce representing 98 nationalities, and actively promotes gender equality and inclusivity.