Galeries Lafayette E-commerce Order Fulfillment Specialist

Paris • France

Monday, May 5, 2025

Galeries Lafayette, a prestigious name in the luxury retail sector, is part of a dynamic group renowned for its lifestyle offerings across fashion, beauty, home, jewelry, watches, and gourmet food. As an employer, Galeries Lafayette fosters a vibrant and inclusive work environment, embracing diversity with employees from 98 nationalities. The group is committed to equality and inclusivity, as evidenced by its proactive initiatives and community engagement in diversity and inclusion.

1. Ensure timely availability of products for customers.
2. Prepare orders placed on the Gourmet e-commerce site.
3. Conduct product picking in aisles or stands using designated tools.
4. Prepare and package orders for customers, adhering to preparation timelines.
5. Validate preparations and cancel missing products if necessary.
6. Inform about missing products and update back-office systems.
7. Package products according to order types while adhering to hygiene and safety standards.
8. Manage storage of finalized orders.
9. Verify the conformity of delivery notes and complete client handover documents.
10. Deposit prepared orders at the delivery service.
11. Document incoming and outgoing flow information.
12. Report anomalies to a supervisor or reference point.
13. Ensure proper organization and transportation of reserves, participate in merchandise movement and storage.
14. Adhere to food hygiene and quality standards (DLC control, temperatures, cold chain, product freshness).
15. Contribute to the service's smooth operation and maintain the space's order.
16. Track preparations using dedicated tools.
17. Update reporting systems.
18. Report anomalies in the space, stands, and reserves to the supervisor.
19. Maintain the orderliness of reserves and platforms.
20. Ensure the environment's presentation is clean and organized, including furniture, space, and reserves.
21. During peak activity, perform customer service tasks such as checkout, Click & Collect, and customer reception.

1. Adaptability to various situations and challenges.
2. Result-oriented with a focus on achieving impactful business objectives.
3. Strong team cooperation and collaboration skills.

1. Agility in learning and adapting approaches.
2. Ability to work effectively in a team environment.
3. Strong organizational and time management skills.
4. Excellent communication skills.

Experience in the logistics sector is advantageous.

Fixed annual salary of €1,660, with potential variable compensation up to €216 gross annually.

Benefits include a 13-month salary, profit-sharing and participation bonuses, vacation bonus, 80% public transport subscription coverage, employee discounts, and dynamic career progression opportunities.

Galeries Lafayette is a family-oriented group that values diversity and inclusivity, promoting a supportive and equitable workplace. The company is dedicated to fostering an environment where all employees, regardless of background, can thrive and contribute to the group's innovative and joyful retail experience.