Galeries Lafayette Client Advisor - Click & Collect

This prestigious brand is a part of a renowned luxury conglomerate, celebrated for its commitment to excellence and innovation in the fashion industry. As an employer, it offers an environment that fosters creativity and growth, providing employees with the opportunity to work alongside industry leaders and contribute to the brand's legacy of luxury and sophistication.

1. Assist clients with Click & Collect orders, ensuring a seamless and personalized experience.
2. Manage and organize inventory related to Click & Collect services.
3. Coordinate with the sales team to ensure efficient order processing and customer satisfaction.
4. Address and resolve client inquiries and issues promptly and professionally.
5. Maintain a high standard of customer service in line with the brand's luxury image.

1. Previous experience in a customer service or retail environment, preferably within the luxury sector.
2. Proficiency in handling digital sales platforms and inventory management systems.
3. Strong organizational skills and attention to detail.

1. Excellent communication and interpersonal skills.
2. Ability to work efficiently in a fast-paced environment.
3. Proficiency in digital tools and inventory management systems.
4. Strong problem-solving skills and customer-oriented mindset.

Minimum of 2 years of experience in customer service or retail, ideally within the luxury fashion industry.

High school diploma or equivalent; additional certifications in retail or customer service are advantageous.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

The company culture is deeply rooted in a passion for luxury and innovation, encouraging employees to push boundaries and excel in their roles. It values diversity, creativity, and the pursuit of excellence, offering a collaborative and dynamic work environment.