Fresh Store Supervisor

Fresh, a distinguished brand within the Perfumes & Cosmetics division, is renowned for its commitment to delivering exceptional skincare and beauty products. As part of a larger conglomerate, Fresh benefits from a robust support network and a shared dedication to innovation and excellence in the luxury sector.

1. Manage sales operations at the store or counter, fostering team collaboration to achieve sales targets.
2. Implement monthly marketing activities accurately.
3. Collect and report on competitor and market activities to supervisors.
4. Provide proactive customer consultation services.
5. Ensure effective after-sales service by understanding customer needs and feedback.
6. Uphold and enhance the brand image.
7. Handle customer objections effectively.
8. Oversee daily inventory checks to ensure accuracy.
9. Execute proper display and replacement at the counter and store.
10. Manage daily store operations, including product management and cleanliness.
11. Adhere to all brand operational requirements.
12. Ensure execution of display, product, sales reports, staff presentation, training, and customer retention activities.
13. Participate actively in employee training on product knowledge, service quality, and basic computer skills to meet comprehensive competency requirements.
14. Communicate company directives and policies to counter staff.
15. Comply with company policies and regulations.

1. Over 5 years of frontline cosmetics sales experience.
2. More than 3 years of experience in managing and leading a sales team.
3. Experience managing high-revenue stores.
4. Strong problem-solving abilities.
5. High sensitivity to luxury goods.
6. Professional appearance with good skin quality, neat features, and no tattoos.

1. Ability to provide professional skincare knowledge and advice to customers.
2. Outgoing personality with strong interpersonal skills.
3. Proficiency in computer skills, including Excel, Word, and email communication.

Over 5 years of experience in frontline cosmetics sales and more than 3 years in team management.

Comprehensive training programs and career development opportunities within a prestigious brand.

The company fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's success. The workplace is dynamic, with a strong emphasis on teamwork and maintaining the brand's esteemed image.