Fresh Retail Operations Executive

Hong Kong • China

Tuesday, September 16, 2025

Fresh is a distinguished brand within the Perfumes & Cosmetics sector, renowned for its innovative approach to beauty and skincare. As part of a larger conglomerate, Fresh benefits from the expansive resources and global reach of its parent company, providing employees with unparalleled opportunities for growth and development within the luxury fashion industry.

1. Coordinate closely with retail staff to manage daily operations in retail shops, including stock taking, goods delivery and transfer, store maintenance follow-up, and system error handling.
2. Prepare accurate business performance reports.
3. Calculate payroll, including roster checking, commission, incentives, and allowances.
4. Collaborate with demand planning and warehousing teams to ensure stock replenishment and minimize out-of-stock situations.
5. Handle invoice settlements.
6. Assist in developing and implementing operational policies and procedures to enhance efficiency and effectiveness.
7. Communicate implementation of changes with involved departments.
8. Serve as a key contact for retail systems.
9. Support retail projects, including renovations and customer events.
10. Manage operational budgets and expenses.

1. Bachelor's degree with a minimum of 3 years of relevant experience in the retail beauty industry.

1. Advanced computer literacy, particularly in Excel.
2. Strong numerical aptitude, patience, and attention to detail.
3. Comprehensive knowledge of retail systems and operations, including basic merchandising principles.
4. Excellent analytical and problem-solving skills.
5. Proficiency in spoken and written English and Chinese.

A minimum of 3 years of relevant experience in the retail beauty industry is required.

Bachelor's degree required.

The position offers a hybrid working mode, combining the flexibility of remote work with the collaborative environment of in-office days.

Fresh fosters a dynamic and inclusive workplace culture that values innovation, collaboration, and continuous learning. Employees are encouraged to contribute their unique perspectives and are supported in their professional growth within the luxury fashion industry.