Fresh Retail Operations Executive

Hong Kong • China

Thursday, August 7, 2025

Fresh, a distinguished brand within the Perfumes & Cosmetics division, is renowned for its innovative approach to beauty and skincare. As part of a larger conglomerate, it benefits from a rich heritage and a commitment to excellence, offering employees a dynamic and supportive environment to thrive in the luxury sector.

1. Facilitate seamless communication with retail staff to manage daily operations, including stock takes, goods delivery and transfer, store maintenance, and system error resolution.
2. Accurately prepare and analyze various business performance reports.
3. Execute payroll calculations, including roster verification, commission, incentives, and allowances.
4. Collaborate with demand planning and warehousing teams to ensure optimal stock replenishment and minimize stockouts.
5. Handle invoice settlements efficiently.
6. Assist in developing and implementing operational policies and procedures to enhance business efficiency.
7. Coordinate with relevant departments to communicate and implement changes.
8. Serve as the primary contact for retail system inquiries.
9. Support retail projects, including store renovations and customer events.
10. Manage the operational budget and control expenses.

1. Bachelor's degree with a minimum of 3 years of relevant experience in the retail beauty industry.

1. Proficiency in computer applications, with advanced Excel skills preferred.
2. Strong numerical aptitude, patience, and attention to detail.
3. Comprehensive understanding of retail systems, operations, and basic merchandising principles.
4. Excellent analytical and problem-solving abilities.
5. Proficient in spoken and written English and Chinese.

A minimum of 3 years of relevant experience in the retail beauty industry is required.

Bachelor's degree required.

Employees enjoy a hybrid working mode, combining the flexibility of remote work with the collaborative environment of the office.

The company fosters a culture of innovation and excellence, encouraging employees to contribute to its legacy of luxury and quality. The workplace is dynamic, with a focus on collaboration and professional growth.