Fred CRM Assistant Intern

FRED, a distinguished name in the realm of luxury jewelry, is a part of the prestigious LVMH Group, specifically within its Watches & Jewelry Division. Renowned for its innovative spirit and creative audacity, FRED embodies the joie de vivre and elegance that its founder, Fred Samuel, instilled in the brand since 1936. As an employer, FRED offers an inclusive and nurturing environment where employees are encouraged to develop their skills and contribute to the brand's legacy of excellence.

1. Implement and monitor One-to-Many and One-to-One client campaigns.
2. Create and manage newsletter campaigns across all markets, including graphic proposals, text drafting in French and English, and coordination of translations.
3. Integrate email campaigns into the sending platform, prepare targeting, conduct BAT tests, and manage campaign routing.
4. Coordinate internal communications with the image, social media, and e-commerce departments, as well as local market activations and occasional creative agency coordination.
5. Develop and implement personalized One-to-One messages for the sales force using clienteling tools.
6. Participate in updating and analyzing monthly CRM dashboards and KPIs.
7. Report and analyze campaign performances using business intelligence tools and consolidate findings for management and markets.
8. Conduct competitive intelligence and CRM benchmarking.

1. Pursuing a Master's degree from a business school, university, or engineering school.
2. Strong interest in the jewelry industry and customer relations.

1. Excellent oral and written communication skills in French and English.
2. Proficiency in Microsoft Office Suite.
3. Knowledge of Salesforce, Power BI, and Photoshop is advantageous.

No prior experience required; suitable for beginners.

Pursuing a Master's degree from a business school, university, or engineering school.

Internship stipend of €1,300 gross per month.

Includes one day of remote work per week after three months, six paid leave days, meal vouchers worth €10 per working day with 60% covered by the company, and 50% coverage of transport subscription.

FRED fosters a vibrant and inclusive workplace culture that emphasizes continuous learning and development. The company is committed to nurturing young talent and offers robust managerial and HR support to prepare interns for future career opportunities. Networking events with interns from various departments further enrich the professional experience.