Fred Boutique Manager

FRED is a Parisian jewellery maison renowned for contemporary, colour-driven designs and meticulous craftsmanship within the Watches & Jewellery segment. The brand operates boutiques internationally and emphasizes refined client service, creative product expression and an elevated retail experience.

1. Lead and develop the boutique team through coaching, regular feedback and structured development plans; recruit talent and secure succession for key roles.
2. Drive sales performance and commercial results by defining and implementing actionable plans, with particular focus on High and Medium jewellery segments.
3. Role-model exceptional client service and the selling ceremony; ensure optimal customer flow and rostering so every client receives personalised attention.
4. Build and expand a loyal client base through proactive clienteling, database development and after‑sales service excellence.
5. Oversee day‑to‑day store operations including inventory control, retail tool adoption (FOH/BOH), facilities upkeep, grooming standards and process harmonisation.
6. Monitor business performance, conduct audits, analyse market trends and share actionable insights with regional stakeholders.
7. Represent the brand locally through networking and events to strengthen market visibility and brand awareness.

1. Minimum 5 years' experience in luxury retail or jewellery boutique management with demonstrated people leadership.
2. Proven commercial acumen with a track record of achieving sales targets and developing high‑value client relationships.
3. Excellent interpersonal and communication skills, able to inspire diverse teams and foster a positive, inclusive environment.
4. Fluent in English; additional language skills an advantage.
5. Proficient with POS systems and retail software; confident user of Outlook, PowerPoint and Excel.
6. Strong interest in jewellery, fashion, art and culture and a client‑centric mindset.

1. POS
2. retail software
3. Outlook
4. PowerPoint
5. Excel
6. Team leadership
7. Clienteling
8. Inventory management
9. Commercial planning
10. Coaching and talent development

Minimum 5 years' experience in luxury retail or jewellery boutique management, demonstrating successful team leadership, client development and sales growth.

Bachelor's degree in Business, Retail Management, Hospitality or a related discipline preferred; equivalent professional experience accepted.

The maison cultivates an atmosphere of refined creativity and client obsession, blending Parisian heritage with contemporary sensibility. Employees can expect a collaborative retail environment that values craftsmanship, personal development and exemplary service standards.