Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Fendi was available until Wednesday, February 4, 2026, but applications are no longer being accepted.
Fendi Senior Client Advisor
Fendi, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and enriching environment where creativity and luxury converge, providing employees with opportunities to excel in their careers within the global fashion landscape.
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Monitor individual sales performance and achieve targets set by the Department Manager or Store Manager.
- Provide customer feedback on products, particularly newly launched items.
- Strengthen customer relations and nurture a loyal Fendi customer base using CRM tools.
- Implement CRM campaigns and set up one-on-one appointments in line with targets and guidelines.
- Manage customer service quality to meet expectations with a professional and personalized approach.
- Perform store duties as assigned by team leaders and management.
- Operate the Company Sales Management system for stock transfer, payment, stock inquiry, and customer database input.
- Maintain inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines.
- Support during store stock takes and cycle counts.
- Maintain proper visual merchandising and ensure a safe, clean store environment.
- Carry out additional duties as required by the company.
- Minimum 5 years of experience in the retail fashion industry, with at least 2 years in luxury sales.
- Strong expertise in the menswear category.
- Bachelor’s degree or equivalent preferred.
- Strong selling and communication skills.
- Excellent relationship-building skills, self-reliant, friendly, and patient.
- Organizational skills, professionalism, and self-confidence.
- Strong customer service skills.
- Proficiency in computer skills and retail management systems.
- Goal-oriented approach and multitasking ability.
- Strong knowledge and interest in the fashion/luxury industry.
- Fluent in English; knowledge of other languages is a plus.
Minimum 5 years of experience in the retail fashion industry, with at least 2 years in luxury sales.
Bachelor’s degree or equivalent preferred.
Fendi offers a comprehensive benefits package, including opportunities for career advancement within the luxury fashion sector.
Fendi fosters a culture of innovation and luxury, where employees are encouraged to express their creativity and passion for fashion. The company values professionalism, excellence, and a commitment to delivering an extraordinary client experience.
