Fendi Retail Intern

Fendi is an Italian luxury maison renowned for its craftsmanship in leather goods, ready-to-wear and accessories. As part of the LVMH group, the brand combines Roman heritage and contemporary creativity and offers an international, design-led working environment where artisanal excellence and client experience are paramount.

1. Participate in daily store operations alongside a dedicated Senior Client Advisor and the store team, contributing to an elevated in-store customer experience.
2. Develop clienteling skills and refine the selling ceremony to align with the Maison’s service standards.
3. Manage customer interactions and follow through on requests to maximise satisfaction and retention.
4. Support customers’ data collection and accurate data entry to strengthen CRM and clienteling activities.
5. Contribute to the achievement of store sales targets through proactive engagement and execution of store priorities.
6. Lead a dedicated store project, supported by the Store Manager, to address a strategic store priority and propose initiatives to unlock new sales potential.
7. Conduct sales, market and competitor analyses and present actionable proposals to drive commercial performance.
8. Assist with ad hoc operational tasks on the salesfloor and collaborate cross-functionally with store colleagues.

1. Enrolment in or recent completion of a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury-related studies.
2. Availability for a 6‑month, on-site internship beginning July 2026 in La Vallée Village (Serris).
3. Fluency in English and French; additional languages are an asset.
4. Strong proactivity, problem-solving aptitude and a collaborative mindset within multifunctional teams.
5. Creative thinking combined with analytical rigour, accuracy and attention to detail.
6. Genuine interest in retail and the luxury sector; prior experience in luxury goods is a plus.

1. Clienteling
2. Customer experience delivery
3. Sales analysis
4. Market & competitor analysis
5. Data entry and CRM support
6. Project ownership and execution
7. Interpersonal and communication skills

Beginner level — suitable for current students or recent graduates. Prior exposure to luxury retail or client-facing roles is advantageous but not mandatory.

Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury-related field (current enrolment or recent graduate).

Fendi fosters a culture that celebrates craftsmanship, creativity and refined client service within an international luxury environment. As part of LVMH, the brand places emphasis on professional development, collaboration across disciplines and immersion in Maison savoir‑faire.