Fendi Retail Intern

Fendi is a leading Italian maison renowned for its craftsmanship, bold creativity and luxury leather goods. As part of the LVMH group, Fendi combines artisanal savoir‑faire with global retail operations and offers learning opportunities within an iconic luxury ecosystem.

1. Participate fully in daily sales‑floor activities under the guidance of a Senior Client Advisor and the Store Manager.
2. Develop clienteling skills and master the luxury selling ceremony to deliver exceptional customer experiences aligned with the Maison’s standards.
3. Manage customer interactions to ensure satisfaction and contribute to store sales targets.
4. Proactively identify, frame and resolve customer requests and issues.
5. Support customer data collection and perform accurate data entry tasks.
6. Lead a dedicated in‑store project, defined with the Store Manager, to address store priorities and activate new sales potential.
7. Conduct sales, market and competitor analyses and propose actionable ideas to drive performance.

1. Enrolled student or recent graduate with a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or a related luxury field.
2. Strong interest in retail and the luxury sector; prior experience with luxury goods is a plus.
3. Proactive mindset with demonstrated problem‑solving skills.
4. Excellent team player able to collaborate across multifunctional store teams.
5. Creative and analytical, with high accuracy and attention to detail.
6. Fluent in English and Czech; additional languages are an asset.

1. Clienteling
2. Selling ceremony (luxury retail)
3. Sales analysis
4. Market and competitor analysis
5. Customer data collection and data entry

Beginner level — targeted at current students or recent graduates. Previous retail or luxury experience is advantageous but not required.

Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury‑related field; current student or recent graduate.

Fendi cultivates a culture of creativity, artisanal excellence and high service standards typical of a leading luxury maison. The retail environment emphasizes mentorship, hands‑on learning and cross‑functional collaboration within the broader LVMH network.