Fendi Retail Intern

Fendi is a storied Italian maison renowned for luxury leather goods, ready‑to‑wear and artisanal savoir‑faire. As part of the LVMH group, the brand combines Roman heritage with global retail excellence and offers employees exposure to rigorous standards of craftsmanship, client service and creative innovation within an international luxury network.

1. Participate in daily store operations under the guidance of a Senior Client Advisor, including salesfloor activities and merchandising support.
2. Develop clienteling skills and execute the Maison’s selling ceremony to deliver an elevated customer experience.
3. Ensure customers’ satisfaction and support the achievement of store sales targets through active selling and follow‑up.
4. Collect and enter customer data accurately to support CRM and client relationship initiatives.
5. Proactively identify and resolve customer enquiries and issues, escalating to management when appropriate.
6. Lead a dedicated store project, supported by the Store Manager, to address a key store priority and propose actionable improvements.
7. Conduct sales, market and competitor analyses and present insights and proposals to drive sales potential and innovation.

1. Bachelor’s degree or current enrolment in Business Administration, Economics, Marketing, Communication, Design, or Fashion & Luxury programs.
2. Strong interest in retail and the luxury sector; prior experience with luxury goods is a plus.
3. Fluent in English and French; additional languages are advantageous.
4. Proactive mindset with demonstrated problem‑solving abilities and initiative.
5. High level of accuracy and attention to detail.
6. Collaborative team player with the ability to work in multifunctional teams.
7. Creative and analytically minded, able to translate insights into practical proposals.

1. Clienteling
2. Salesfloor operations
3. Customer service
4. Sales analysis
5. Market and competitor analysis
6. Data entry
7. Project management
8. Analytical skills
9. Attention to detail
10. Proactivity
11. Teamwork
12. Problem‑solving

Beginner level; suitable for students or recent graduates. Previous retail or luxury experience is beneficial but not required. The role is designed as a learning placement with hands‑on exposure to store operations and a supervised special project.

Bachelor’s degree or current enrolment in Business Administration, Economics, Marketing, Communication, Design, or Fashion & Luxury studies.

Fendi fosters a culture that values craftsmanship, creativity and rigorous client service, shaped by its Italian heritage and the international perspective of the LVMH group. The workplace emphasizes mentorship, cross‑functional collaboration and professional development through practical retail experiences.