Fendi Retail Intern

Fendi is a storied Italian maison renowned for its craftsmanship, leather goods and progressive luxury design. As part of the LVMH group, Fendi combines artisanal savoir‑faire with global retail ambitions, offering employees exposure to high standards of product excellence, creative innovation and international luxury retail operations.

1. Support daily salesfloor operations alongside Senior Client Advisors and the Store Manager, contributing to client service and transactional activities.
2. Develop clienteling skills and execute the selling ceremony to deliver an exceptional customer experience aligned with the Maison’s standards.
3. Manage customer interactions and follow through on enquiries to ensure customer satisfaction and achieve store sales expectations.
4. Collect, maintain and enter customer data accurately to support CRM and future client engagement.
5. Contribute to store targets by participating in sales initiatives and supporting merchandising and stock activities as required.
6. Lead a dedicated store project under Store Manager supervision, from analysis through to proposal and implementation, to activate new sales potential.
7. Conduct sales, market and competitor analyses and present actionable ideas to drive business performance and customer conversion.

1. Enrolled in or recently graduated from a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury Management.
2. Strong interest in retail and the luxury sector; prior experience with luxury goods is an advantage.
3. Proactive attitude with demonstrated problem‑solving capability and intellectual curiosity.
4. Collaborative team player comfortable working in a multifunctional store environment.
5. Creative thinker with robust analytical skills and meticulous attention to detail.
6. Fluent in English and German; additional languages are appreciated.
7. Commitment to professional conduct consistent with a luxury retail environment and customer confidentiality.

1. Clienteling
2. Salesfloor operations
3. Customer experience delivery
4. Customer data collection and entry
5. Sales analysis
6. Market and competitor analysis
7. Project coordination
8. Problem solving
9. Attention to detail
10. Multilingual communication

Beginner level: suitable for current students or recent graduates. Some retail or luxury goods experience is beneficial but not mandatory.

Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury (current enrollment or recent graduate).

The workplace combines haute couture heritage with progressive retail practices; employees experience a meticulous, design‑led environment that values craftsmanship, creativity and commercial acumen. As part of LVMH, the Maison emphasizes professional development, cross‑disciplinary collaboration and respect for diversity of talent.