Fendi Operations Manager

Miami • USA

Friday, May 9, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, known for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring work environment where creativity and craftsmanship are at the forefront. The brand values its employees and provides opportunities for growth and development within the expansive LVMH network.

1. Oversee the comprehensive management of store operations, including team scheduling, merchandise management, and customer service excellence.
2. Ensure compliance with company policies and procedures, particularly in operating the POS system and managing stock and customer data.
3. Maintain store facilities, coordinating repairs and replacements of fixtures and equipment as needed.
4. Manage financial aspects of the store, including expense control, cash handling, and payroll management.
5. Lead inventory management efforts, ensuring accuracy and meeting shrink goals through regular audits and cycle counts.
6. Collaborate with loss prevention teams to manage risk and ensure security protocols are followed.
7. Supervise shipping and receiving processes, ensuring customer service standards are met post-sale.
8. Handle human resources responsibilities, including new hire training, HR paperwork, and staff scheduling.

1. Minimum of 5 years in high-volume retail, with a preference for luxury experience.
2. At least 3 years of confirmed experience in store operations management.
3. Intermediate digital literacy, particularly in POS systems and inventory management.
4. Ability to manage schedules and meet deadlines.
5. Flexibility to work nights, weekends, and holidays as needed.

1. Strong interpersonal and communication skills, both verbal and written.
2. Goal-oriented with a strong drive for results.
3. Ability to work collaboratively in a team environment.
4. Physical capability to lift up to 25 lbs.

A minimum of 5 years in high-volume retail, with at least 3 years in store operations.

Fendi offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Fendi fosters a culture of innovation and excellence, encouraging creativity and collaboration among its team members. The brand values diversity and inclusivity, creating a workplace where every employee is empowered to contribute to the brand's legacy of luxury and craftsmanship.